Why do some DT efforts succeed and others fail?įundamentally, it’s because most digital technologies provide possibilities for efficiency gains and customer intimacy. Of the $1.3 trillion that was spent on DT last year, it was estimated that $900 billion went to waste. Yet 70% of all DT initiatives do not reach their goals. A recent survey of directors, CEOs, and senior executives found that digital transformation (DT) risk is their #1 concern in 2019.
